Posts Tagged ‘agile’

It ain’t Kanban if you don’t use WIP Limits

Wednesday, April 26th, 2017

In my last post I discussed How WIP Limits work to help you get more stuff done.

Some folks like to compare Kanban and Scrum, but this is not really an apples to apples comparison. Scrum is a framework with defined roles, activities and artifacts – It gives you a prescriptive formula for how to run a Scrum Team. Kanban on the other hand is a set of Principles and Practices that you apply to whatever process you have (even Scrum) to improve it. These Principles and Practices get somewhat different wording depending on your source, but here are the ones I tend to reference:

Kanban Principles: Keep these in mind whenever making decisions about your process

  • Start with what you do now
  • Agree to pursue incremental, evolutionary change
  • Initially, respect existing roles, responsibilities & job titles
  • Every team member is a leader

Kanban Practices: Apply these to you processes

  • Visualization
  • Make Policies Explicit
  • Limit WIP (Work in Process)
  • Manage Flow
  • Implement Feedback Loops
  • Improve Continuously and Collaboratively

So while Scrum is rather prescriptive, Kanban is general non-prescriptive. There are many approaches you can take that are consistent with the Principles. And there are many ways you can apply most of the practices…. well except for one, you either limit WIP or you don’t. But that alone should not convince of the veracity of this blog post’s title. To do that let me take you to Kanban’s roots… in the factory.

 

The Kanban process started with the Toyota Production System for manufacturing cars in Japan. The term Kanban in Japanese is as follows

看板

..and it means “card” or “sign”. What we call Kanban is actually the Kanban process – a process that uses these Kanban or cards. Here is what a Kanban card in a physical factory might look like (ref)

It specifies a part to be produced and a quantity which to product.

Let’s see how this process works in the factory. In the below diagram (ref) the Green A is the Kanban card. This is one machine in an assembly line, there is another machine downstream (to the right) consuming the widgets made by the machine below.

The Kanban card limits the total number of widgets. The completed widgets sitting there waiting to be consumed by the next machine plus the widgets in process of being manufactured cannot exceed the quantity on the Kanban card. There can be multiple Kanban cards used in which case it can never exceed the total quantity on all the Kanban cards – this is the Work in Process (WIP) limit. Without the Kanban card (and associated WIP limits) this machine would just run and produce widgets even if the next machine cannot keep up. In that case they would just pile up on the floor in front of the machine building up inventory which takes up resources and delivers no value (value is only delivered at the end of the assembly line after all machines have processed the widgets). The Kanban card optimizes flow through the system, and creates a pull system by which this machine only created widgets when the downstream machine requests (or pulls) them.

So now let’s come back to software. Here is what a Kanban board may look like for a software project. The numbers in brackets represent the WIP (Work in Process) limits

Since we know Kanban (看板) means “card”, I will ask, where on this board are the Kanban cards? Are the sticky notes the Kanban cards?

The sticky notes correspond to the work being done. They are the “parts” in the factory being produced. The columns on our Kanban board are the “machines” in the factory. Remember, the Kanban card limits WIP of any given machine.

àThe WIP limit is the Kanban card ß


If we wanted to, instead of writing “[2]” we could put two markers in our Implement column and state we can never have stickies (work items) in that column without a marker. These markers would be Kanban cards, limiting the work in process (WIP) in the Implement column.

It just easier to write the WIP limit as a number than to create all the Kanban cards.

So, without WIP limits you are not using Kanban cards. And if you are not using Kanban cards then you are not doing Kanban.

You might have lovely continuous flow process. It might have a glorious board, and your team might methodically update it and move their stickies from start to completion. This might work for you and I would not tell you that you need to change it. But It ain’t Kanban if you don’t use WIP Limits.

How WIP Limits work to help you get more stuff done

Wednesday, July 20th, 2016

Two key practices in Kanban are

  • Limit WIP
  • Manage Flow


(image from Lean Kanban, St Louis)

“Limit WIP” means limit the work in process — for any given step in your workflow you limit how many items can be in that state. So a WIP Limit of 2 on your “Develop” step means once 2 items are at that step, the team cannot start to develop any more items until at least one of the current items moves to the next step.


This diagram comes from One day in Kanban land by the always awesome Henrik Kniberg – you should bookmark it and check it out: http://blog.crisp.se/2009/06/26/henrikkniberg/1246053060000

Recently a developer on one of my teams which is using Kanban complained to me that the WIP limit seemed artificial, and that when he was ready to start new work it seemed silly to restrict him from doing so. That got me thinking about how to explain why do we limit WIP and how does limiting WIP help the team to get more stuff done. In this blog I will explain how

  1. Limiting WIP improves flow, and helps us produce more quickly and reliably
  2. Limiting WIP drives collaboration, and gets the team working together
  3. Limiting WIP aids our commitment to completing valuable features

Limiting WIP improves flow

You have a workflow where items come in, are developed, tested, deployed, and other steps towards Done (or “Live” as above). You want your workflow to… well…. flow. That is items come in, do not spend too much time in any given workflow step, and continuously and quickly emerge out the other end into the Done state.

Kanban Aside:

  • Items continuously reaching done is measured by “throughput”, the number of items done per time.
  • Items quickly reaching done is measured by “cycle time”, the amount of time it takes from starting an item coming into the workflow, until it reaches done.

Here is an example of a workflow without WIP limits


The team is busily working on Development (say coding) of many items. Everyone is busy and working hard. But look at the flow. Are items getting done continuously or are they just accumulating under Develop? Are items getting done quickly, or do they linger in the Develop state? It reminds me of something like this


What then if we applied a WIP limit to the Develop state? It might look like this


You can imagine that the WIP limit of 4 on the Develop state “squeezed” all the work downstream to more evenly distribute it along the work states and drive more of it to done. This “squeeze” visualization is OK as a thought exercise, but in reality what has occurred is one of the following:

  1. Developers unable to take on new work into the already full Develop column either collaborated with other developers working on items already being Develop (see the next section)
  2. Or they moved their focus downstream to work on code review or validation. In this latter case this moves those items downstream creating “open slots” in Code Review and Validate.

Number 1 does not necessarily help in this case as there is nowhere for an item to move to once Develop is complete, since Code Review is also full. So developers instead focus on action number 2 and move items downstream towards the Done state. This creates space for items to move on from Develop and therefore creates space for items to move from Backlog to Develop. This is the “pull model” of Kanban in action. So perhaps non-intuitively, it is applying WIP limits that opens up that valve in the bulging water line picture above, focusing work downstream rather than continuously stuffing it into “the bulge”.

Kanban Aside:

  • There are also other actions besides 1 and 2 identified. Another one is called “slack” where developers take on tasks outside of the main workflow to improve things such as efficiency, operations, or addressing technical debt. Developers might even just read a book or take training, this is called “sharpening the saw”. Slack in excess is a sign of a problem, but a little slack is a good thing.

Limiting WIP drives collaboration

As mentioned earlier, then a developer cannot pull in a new item into Develop due to a WIP limit, one way she can continue to be productive is by collaborating with other developers on an item already being Developed. Or perhaps she looks downstream and sees QA needs help, she can pitch in there and help the QA Engineer out (perhaps helping to build out some automation). The power of collaboration is getting multiple talents and multiple perspectives so that we arrive at the best outcome (pair programming also leverages this advantage of collaboration). But another advantage of collaboration is that stuff gets done faster, and getting stuff done faster was one of our goals (and a sign of good flow).

To illustrate how collaboration (driven by lower WIP limits) gets things done faster see the following workflows. One has a WIP limit of 1 and one has a WIP limit of 2. Assume for simplicity that each item takes two developer-days to complete (and that all developer are equivalent). Note that the overall amount of work done (Throughput) is the same — one item per day. But look at an individual item like Item 2. With a WIP Limit of 2 it takes two days of work to complete (this is the Cycle Time). But with developers collaborating under a WIP limit of 1, it only takes 1 day to complete. Completing items faster is preferred because

  • The code doesn’t rot as team members check in new code
  • The developer doesn’t lose the context he or she gained in writing the original code
  • And we get feedback on the item faster, speeding up our ability to inspect and adapt


Kanban Aside:

  • There is mathematical rigor behind the assertion that lower WIP (driving collaboration) gets stuff done faster (reduces cycle time). It is called Little’s Law and can be stated as


Limiting WIP aids our commitment to completing valuable features

In Scrum we plan a sprint, and as a team commit to completing the stories in that sprint, thereby delivering value with every sprint completion. In Kanban we usually do not have sprints, instead using a continuous flow model. WIP limits are how we provide this same level of commitment that Scrum provides.

In Scrum we plan a sprint based on past velocity, and then as a team commit that we will complete the selected stories for that sprint by sprint end. This commitment is an important part of Scrum, however I have observed that it is a very common problem among teams world-wide that they fail to complete all the planned stories for a given sprint. “Punting” unfinished stories from one sprint to the next is supposed to be a practice to be avoided, however it is in actuality common among even the best intentioned scrum teams.

In Kanban, we often have a continuous flow model and not a sprint one, so the Scrum method of committing to a set of sprint stories will not work. We take a different approach to team commitment. By limiting WIP we commit to ensure that the most important things (the things the top of the backlog) get the teams’ attention, and that often multiple members of the team will collaborate to deliver those items.

So in Scrum we might recognize half-way through the sprint that stories will not be finished, and then swarm on a select few stories in order to finish those and meet at least part of our commitment. In Kanban we limit WIP and we ALWAYS swarm to ensure we Stop Starting and Start Finishing.


Why inspect and adapt?

Tuesday, November 10th, 2015

In a recent talk I gave on Scrum I highlighted the power of inspect and adapt cycles.  Or as the the Agile Principle puts it:

Our highest priority is to satisfy the customer through early and continuous delivery of valuable software.

First I talked about a non-agile project that did NOT inspect and adapt.   On this project every month (or week, or day) we add some good stuff (valuable features and functionality) and we add some bad stuff (bugs, worthless features, poorly implemented functionality).  Conceptually it looks like this:

image

But when we inspect at the end of every cycle (month, week, day) and adapt based on that inspection then we find what works and double-down on it and find what does not work and eliminate or fix it.  Conceptually then it looks like this:

image

And we would rather release something that looks like the second graph and not the first.  That is the power of inspect and adapt.